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Implementation of Performance Pledge
The Execution Performance of Performance Pledge 2024
| Service Types |
CompletionTime (Working Days) |
Performance Target |
||
| 1 | Application for Certificate of Imprisonment | Within 7 days^ | 97% | |
| 2 | Application for Certificate of Residence at Youth Correctional Institution^ | Within 7 days | 90% | |
| 3 | Visiting Service | Application for Permit for Visiting an Inmate | Within 7 days^ | 95% |
| Application for Permit for Visiting a Juvenile Delinquent | Within 8 days | 90% | ||
| Application for Service of Video Visit to an Inmate | Within 8 days | 92% | ||
| Application for Service of Video Visit to a Juvenile Delinquent^ | Within 8 days | 90% | ||
| 4 | Support and Consultation Service from Social Worker |
Application for Service of Appointment with a Prison Social Worker |
Within 5 days | 90% |
Remarks: ^Starting from 16 May 2022, adjustment has been made on the completion time of "Application for Certificate of Imprisonment" and "Application for Permit for Visiting an Inmate" from "within 8 days" to "within 7 days". "Application for Certificate of Residence at Youth Correctional Institution" and "Application for Service of Video Visit to a Juvenile Delinquent" will be added as well.
| Service Types | Actual Achievement | |||||||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |||
| 1 | Application for Certificate of Imprisonment | 100% | 100% | 100% | 100% | |||||||||
| 2 | Application for Certificate of Residence at Youth Correctional Institution | N/A | N/A | N/A | N/A | |||||||||
| 3 | Visiting Service | Application for Permit for Visiting Inmates | 100% | 100% | 100% | 100% | ||||||||
| Application for Permit for Visiting a Juvenile Delinquent | 100% | 100% | 100% | N/A | ||||||||||
| Application for Service of Video Visit to an Inmate | 100% | 100% | 100% | 100% | ||||||||||
| Application for Service of Video Visit to a Juvenile Delinquent | N/A | N/A | N/A | N/A | ||||||||||
| 4 |
Support and ConsultationService from the Social Worker |
Application for Service of Appointment with the Social Worker | N/A | N/A | 100% | N/A | ||||||||
| *N/A - no applications have been received in that month. | ||||||||||||||