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 Implementation of Performance Pledge

The Execution Performance of Performance Pledge 2021

Service Types

CompletionTime

(Working Days)

Performance

Target 

 1  Application for Certificate of Imprisonment Within 8 days 97%
2 Visiting Service Application for Permitfor Visiting Inmates Within 8 days 95%
Application for Permit for VisitingHoused Juveniles Within 8 days 90%^
Application for Service of VideoVisit to Inmates Within 8 days 92%^
3 Support and ConsultationService
from the Social Worker
Application for Service of Appointment
with the Social Worker
Within 5 days 90%

^Notes: Starting from 12 July 2017, the Bureau has established the service of "Application for Permit for Visiting Housed Juveniles" and has raised the performance target of "Application for Service of Video Visit to Inmates" from 90% to 92%

Service Types Actual Achievement
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
 1  Application for Certificate of Imprisonment 100%                      
2 Visiting Service Application for Permitfor Visiting Inmates 100%                      
Application for Permit for VisitingHoused Juveniles N/A                      
Application for Service of VideoVisit to Inmates 100%                      
3

Support and ConsultationService from the Social Worker

Application for Service of Appointment with the Social Worker N/A                      
  *N/A - no applications have been received in that month.
Updated: 15-09-2020
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