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 Application for Appointment with a Prison Social Worker

About the service

Service offerings
The launch of the Assistance and Enquiry Service from Social Worker aims to help citizens understand the various application procedures in place in Coloane Prison; follow up on the family issues experienced by citizens arising from imprisonment of their family members; provide related services and measures that are viable; help maintain and promote inmates’ relationship with family.


Target group and eligibility

Inmates’ family and friends


How to apply

Application procedure and required documents
Application for Service of Appointment with the Social Worker can only be made in written format (information including name of applicant, contact method and name of his/her inmate family or friend must be listed in the application); applicants may also fill out an “Application Form for Service of Appointment with the Social Worker” (the form can be collected at Coloane Prison or Correctional Services Bureau Service and Information Centre or downloaded from the Correctional Services Bureau’s website), and submit it through the following approaches:
  1. In person:
    • Coloane Prison  – Social Assistance, Education and Training Division
    • Correctional Services Bureau Service and Information Centre
  2. By post: Coloane Prison (Rua de S. Francisco Xavier s/n Coloane, Macao);
  3. Fax:(853)2888 2005;
  4. E-mail: dasef@dsc.gov.mo。

Service application location and times

Applying in person
1. Correctional Services Bureau – Social Assistance, Education and Training Division
Address: Rua de S. Francisco Xavier s/n Coloane, Macao
Office hours:
09:00 to 17:45 on Monday to Thursday

09:00 to 17:30 on Friday


2. Correctional Services Bureau Service and Information Centre:
Address: Avenida da Praia Grande, China Plaza, 8 andar “A”, Macao
Office hours:
09:00 to 17:45 on Monday to Thursday
09:00 to 17:30 on Friday


Online application
Login to the "Online Service" System


Fee

Free of charge

Necessary time for approval

To be completed within 5 working days as of the day when all necessary documents are received. (Performance Pledge)

Remarks / important notes when applying

Meeting time:
Monday to Friday (except public holidays)
Morning: 09:30 - 12:30
Afternoon: 15:00 - 17:00
Meeting location: Applicants can choose to have the meeting with the social worker either at Coloane Prison or Correctional Services Bureau Service and Information Centre.
If the social worker is unable to attend the meeting at the time specified by the applicant, the applicant will be contacted again for arrangement of another suitable meeting time.


Pamphlet:Application for Appointment with a Prison Social Worker Pamphlet


Forms:Application Form for Application for Appointment with a Prison Social Worker

Updated: 15-09-2020
Address:Rua de S. Francisco Xavier s/n,Coloane,Macao | E-mail:info@dsc.gov.mo | Enquires & Complaints:(853)8896 1280 / 8896 1283 | Fax:(853)2888 2431
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