The Execution Performance of Performance Pledge 2024
|
Service Types |
Application Method |
Completion Time (Working Days) |
Performance Target |
||
|
1. |
Application for Certificate of Imprisonment |
In-person |
Within 7 days |
97% |
|
|
Online |
Within 6 days |
90% |
|||
|
2. |
Application for Certificate of Residence at Youth Correctional Institution |
In-person |
Within 7 days |
90% |
|
|
Online |
Within 6 days |
90% |
|||
|
3. |
Visiting Service |
Application for Permit for Visiting an Inmate |
In-person |
Within 7 days |
95% |
|
Online |
Within 6 days |
90% |
|||
|
Application for Permit for Visiting a Juvenile Delinquent |
In-person |
Within 7 days |
90% |
||
|
Online |
Within 6 days |
90% |
|||
|
Application for Video Visit to an Inmate |
In-person |
Within 8 days |
92% |
||
|
Online |
Within 7 days |
90% |
|||
|
Application for Video Visit to a Juvenile Delinquent |
In-person |
Within 8 days |
90% |
||
|
Online |
Within 7 days |
90% |
|||
|
4. |
Support and Consultation Service from Social Worker |
Scheduling an Appointment with a Prison Social Worker |
In-person |
Within 5 days |
90% |
|
Online |
Within 4 days |
90% |
|||
Remarks: ^Starting from April 2024, adjustment has been made on the completion time of "Application for Permit for Visiting a Juvenile Delinquent" from "within 8 days" to "within 7 days". Seven “Performance Pledge” items (online application) including “Online Application for Certificate of Imprisonment”, “Online Application for Certificate of Residence at Youth Correctional Institution”, “Online Application for Permit for Visiting an Inmate”, “Online Application for Permit for Visiting a Juvenile Delinquent”, “Online Application for Video Visit to an Inmate”, “Online Application for Video Visit to a Juvenile Delinquent” and “Online Scheduling an Appointment with a Prison Social Worker” are added as well.
|
Service Types |
Application Method |
Actual Achievement |
|||||||||||||
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
||||
|
1. |
Application for Certificate of Imprisonment |
In-person |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
|
|
Online |
- |
- |
- |
- |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
|||
|
2. |
Application for Certificate of Residence at Youth Correctional Institution |
In-person |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
|
|
Online |
- |
- |
- |
- |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
|||
|
3. |
Visiting Service |
Application for Permit for Visiting an Inmate |
In-person |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
|
Online |
- |
- |
- |
- |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
|||
|
Application for Permit for Visiting a Juvenile Delinquent |
In-person |
100% |
100% |
100% |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
100% |
N/A |
N/A |
||
|
Online |
- |
- |
- |
- |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
|||
|
Application for Video Visit to an Inmate |
In-person |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
100% |
N/A |
N/A |
N/A |
||
|
Online |
- |
- |
- |
- |
100% |
100% |
100% |
100% |
100% |
80% |
N/A |
100% |
|||
|
Application for Video Visit to a Juvenile Delinquent |
In-person |
100% |
100% |
100% |
100% |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
||
|
Online |
- |
- |
- |
- |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
|||
|
4. |
Support and Consultation Service from Social Worker |
Scheduling an Appointment with a Prison Social Worker |
In-person |
N/A |
N/A |
100% |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
|
Online |
- |
- |
- |
- |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
|||
|
*N/A - no applications have been received in that month |
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